Customer Experience Surveys from JT Call Centre

Encourage your clients to share their experience of your company and its' products and services. Surveying your clients will help you understand what they need so you can improve your products and services.
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Features of our Customer Experience Surveys


    We develop and conduct surveys which will collect vital information enabling you to analyse trends and develop customer service indices.


    Use these indices to assess areas that have improved or deteriorated. They can also be used to improve internal competitiveness and as input to your 360 degree feedback for employee appraisals.


    We do offer online survey options, but strongly recommend that these campaigns be conducted telephonically. A trained interviewer will clarify and probe answers ensuring reliable data.

Get In Touch
Location: Johannesburg, South Africa
Phone :+27 11 475 1279
Fax :0866 175 438

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About Us

JT Call Centre is a leading outsourced call centre in South Africa and the number one choice for affinity-based campaigns. JT Call Centre is an Approved Financial Services Provider; FSP No 38691.

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