Key People

The People at JT Call Centre

We have a hands-on yet hands-off management style, with high levels of employee satisfaction contributing to an enviably high rate of successful calls.

A great work environment

We employ only permanent staff and do not make use of contractors or temporary staff to manage work on behalf of our clients. All staff are trained and knowledgeable, from consultants who all speak at least two languages to team leaders, all of whom have come up through the ranks.

We provide a comfortable, therefore productive environment, and use the latest technology to make client interactions as pleasant as possible while keeping our operations flowing smoothly and securely.

With a great work environment, structured and spontaneous recognition of exceptional performance and unlimited earnings potential, we attract only high-calibre consultants.

Key People

Head of Compliance and Legal
Chris Terblanche (B.Iuris LLB CFP)

Chris is responsible for the overall business strategy, finance, and compliance functions at JT Call Centre. As the registered Key Individual for financial services, he oversees regulatory adherence, legal matters, and ensures the company’s operations align with industry standards and governance requirements.

Chief Operating Officer
Melissa Bothe

Melissa is the owner of JT Call Centre and is responsible for overseeing all contact centre operations. This includes end-to-end management of client campaigns, resource planning, and ensuring the operational infrastructure supports business objectives. She is hands-on in driving performance, client service excellence, and the overall day-to-day running of the business.

What Our Staff Say About JT Call Centre

  • "JT is more than just a call centre, it’s a second home to most of us. We work in a stress-free environment and delivering excellent customer service is what drives our team. JT has taught us that the service we render is not just about making sales, it’s about treating our clients with attentive care, ensuring mutual understanding and delivering a world class service."

    Lindiwe Nongogo

  • "Working at Joshua Trust call centre is the best thing that has happened in my life. I discovered skills that I never thought I had, and the opportunities for growth are endless."

    Bulelwa Onwuzuruike

  • "JT is like my second home. They took me in as part of the family and nurtured me. Whatever you need is here: warmth, guidance, friendly people, lots of incentives, and best of all development opportunities, both professionally and personally."

    Thobile Ndhlovu

  • " Working for this company has opened a lot of doors and opportunities for me. My future looks bright. It feels good to be part of JT family."

    Alfred Rasakanya

  • "Working at JT gives me access to diverse cultures and allows me to use a wide range of technologies. This makes me want to come to work each day and give 100% in everything I do."

    Stephan Myburg

Get In Touch
Location: Johannesburg, South Africa
Phone :+27 11 475 1279

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About Us

JT Call Centre is a leading outsourced call centre in South Africa and the number one choice for affinity-based campaigns. JT Call Centre is an Approved Financial Services Provider; FSP No 38691.

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