Our professional customer service representatives provide your customers with information and support relating to your products and services
Relax and entrust your professional helpdesk service to us! Contact us today!
The first point of contact with potential customers is the most crucial. At JT we provide you with a professional helpdesk service that provides your customers with information and support specific to your products and services.
The service can be delivered via toll-free numbers, websites, instant messaging or email. Depending on the level and complexity of the support required, we can provide a fully-fledged solution or you can use our existing infrastructure.
Start small and upscale when necessary. We can also appoint specialist industry-specific operators if required.
Contact your customers now, while it is still allowed, and get your business ready for future marketing campaigns.
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We recover gross revenue of approximately R30 million a year by reinstating more than 2 300 lapsed policies every month.
Inviting customers and employees to talk about your company and its products or services isn’t brave or reckless; it’s smart strategy.
By surveying your clients you can understand and address their needs for products or services.
Measure and improve your service to your clients while ensuring compliance to regulated standards.
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JT Call Centre is a leading outsourced call centre in South Africa and the number one choice for affinity-based campaigns. JT Call Centre is an Approved Financial Services Provider; FSP No 38691.