Outbound Call Centre Services

Outbound Call Centre Services from JT Call Centre

Various outbound campaigns can be undertaken such as calling clients to verify and update details, confirming details of sales of products, calling clients to remind them of actions/deadlines/new information, etc. Any outbound campaign can be undertaken with ease and efficiency.

Improve Your Outbound Sales Process

Outbound sales is the process of your sales team reaching out to leads, and it’s an important part of any business. JT Call Centre can help you, by following our tried and trusted process:

Make contact

Make contact with your customer and prospects and update details or update your client.

Reinstate

Reinstate lapsed business and survey reasons for lapses.

Cross-sell

A happy customer will buy your other products.

Show them you care

Reports sent daily, weekly or monthly on outputs of dials.

Recover Revenue from Lapsed Policies

We recover gross revenue of approximately R30 million a year by reinstating more than 2 300 lapsed policies every month.

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Choose a Smart Strategy

Inviting customers and employees to talk about your company and its products or services isn’t brave or reckless; it’s smart strategy.

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Let your Clients Talk Behind your Back

By surveying your clients you can understand and address their needs for products or services.

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Treat your Customers Fairly

Measure and improve your service to your clients while ensuring compliance to regulated standards.

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Get In Touch
Location: Johannesburg, South Africa
Phone :+27 11 475 1279

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About Us

JT Call Centre is a leading outsourced call centre in South Africa and the number one choice for affinity-based campaigns. JT Call Centre is an Approved Financial Services Provider; FSP No 38691.

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