We deliver consistently professional inbound and outbound contact centre interactions on behalf of our clients, helping them to retain and recapture customers, grow their revenues, gauge employee and client sentiment and perform administrative customer services.
If a task, campaign or intervention can be done by a person on a phone, we can do it!
We recover gross revenue of approximately R30 million a year by reinstating more than 2 300 lapsed policies every month.
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Inviting customers and employees to talk about your company and its products or services isn’t brave or reckless; it’s smart strategy.
By surveying your clients you can understand and address their needs for products or services.
Measure and improve your service to your clients while ensuring compliance to regulated standards.
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JT Call Centre is a leading outsourced call centre in South Africa and the number one choice for affinity-based campaigns. JT Call Centre is an Approved Financial Services Provider; FSP No 38691.